FAQ    

 

 

How does IMS support emergency services and priority communications?

The IMS is designed to support emergency services and priority communications, ensuring that critical calls receive the highest level of service quality and reliability.

IMS supports emergency services and priority communications through a combination of access prioritization, resource management, location services, call continuity, and enhanced security measures. These capabilities ensure that critical communications are delivered with the highest level of reliability and quality, which is essential for emergency response and essential services.

Emergency Services

  • Access to Emergency Services: IMS allows users to make emergency calls even if they are not registered with the IMS network. This is crucial for ensuring that individuals can reach emergency services in urgent situations without delay.
  • Priority Handling: Emergency calls made through IMS are given priority over other types of traffic. This ensures that these calls are processed and connected as quickly as possible, minimizing response times.
  • Location Information: IMS is capable of providing accurate location information of the caller to the emergency services. This is done through various mechanisms, such as GPS data from the user's device or network-based location information, which can be crucial for dispatching help to the correct location promptly.
  • Roaming Support: IMS supports emergency calls made by roaming users, ensuring that individuals can access emergency services even when they are outside their home network. The IMS infrastructure routes these calls to the nearest appropriate emergency service center based on the user's current location.
  • Call Continuity: IMS ensures that emergency calls are not dropped even if there is a handover between different access networks (e.g., switching from LTE to Wi-Fi). This continuity is critical during emergency situations, ensuring that communication is maintained without interruption.

Priority Communications

  • Quality of Service (QoS) Management: IMS provides mechanisms for managing QoS, allowing network operators to allocate higher bandwidth and lower latency for priority communications. This ensures that critical communications, such as those by emergency services or government officials, are transmitted with higher quality and reliability.
  • Pre-emption Capabilities: In situations where network resources are constrained, IMS can pre-empt existing sessions to free up resources for higher-priority communications. This means that non-critical sessions can be temporarily degraded or disconnected to ensure that priority communications are not affected.
  • Resource Reservation: IMS can reserve network resources for priority communications, ensuring that these communications can be initiated and carried out even during times of high network congestion. This is particularly important for first responders and emergency services who need reliable communication lines at all times.
  • Access Priority: Priority users can be given preferential access to the network, ensuring that they can always establish a connection even when the network is busy. This is achieved through access control policies in the IMS that recognize and prioritize users based on their priority level.
  • Security: IMS includes robust security features that protect the integrity and confidentiality of priority communications. This includes end-to-end encryption, authentication, and secure signaling to prevent interception or disruption.

Further Readings